Pricing and quotation guide
Ecommerce website redesign cost
A store redesign can range from refreshing a few templates to rebuilding on a new platform. The cost follows the scope, but also the work needed to protect sales: auditing current performance, mapping redirects, keeping customer data and integrations intact, and testing thoroughly. Those protective steps are what separate a safe redesign from an expensive gamble.
This page explains what drives the cost of an ecommerce redesign and how to judge whether it is worth it.
Illustrative diagram
Redesign budget
- Audit
- Analytics
- Usability
- Design
- Templates
- Imagery
- Protection
- Redirects
- Accounts and integrations
- Testing and launch
- Journey tests
- Support
What drives the cost
- Scope
- Template refresh, full redesign, or redesign with replatforming.
- Audit
- Analytics, search data and usability review.
- Design
- Number of templates and depth of custom design.
- Data and redirects
- Address mapping, account and order migration.
- Integrations
- Reconnecting and testing stock, accounting and marketing tools.
- Testing and launch
- Full journey testing and post-launch support.
Costs paid to third parties (separate from our fees)
- New theme or platform fees
- Apps or extensions for new features
- Photography for new layouts
Replatforming adds migration work and may change ongoing fees.
Redesign scopes compared
| Scope | Typical work | Relative cost and risk |
|---|---|---|
| Template refresh | Key templates improved on the same theme | Lower |
| Full redesign, same platform | New theme or design, data retained | Moderate |
| Redesign with replatforming | New platform plus migration and redesign | Higher |
| Iterative programme | Prioritised changes released and measured | Spread over time |
Estimating the return
A redesign is an investment that should improve sales or reduce costs. Using the baseline, estimate what modest improvements would mean: for example, a small increase in mobile conversion on your current traffic and average order value. If even optimistic improvements would not cover the cost within a reasonable period, a smaller, targeted scope may be wiser.
This exercise also helps decide which parts of the store to prioritise.
Example: choosing a targeted scope
Illustrative example — not a client case study
Situation: A store's analytics show desktop converts reasonably but mobile lags, especially on product pages.
- The redesign focuses on mobile product and collection templates.
- Addresses stay the same, so no redirects are needed.
- Results are measured against the mobile baseline after launch.
What this shows: A focused scope addressed the main problem at a fraction of a full redesign's cost. This example is illustrative.
Comparing quotations
Scope
- Templates included
- Audit and baseline
- Platform changes
Protection
- Redirect mapping
- Account and order handling
- Integration testing
After launch
- Support period
- Measurement and review
- Ongoing fee changes
Phasing a redesign
Rather than one large release, a redesign can be delivered in phases: product pages first, then collections, then the homepage and content. Each phase is measured before the next, spreading cost and reducing risk. This works particularly well when the platform stays the same.
Ongoing cost changes
A redesign can change monthly costs: a premium theme, new apps or a different platform plan. Compare ongoing costs before and after, as well as the one-off fee, when judging the investment.
Your team's time
Reviewing designs, checking product data, testing journeys and training staff all take internal time. Allowing for it in plans avoids delays and rushed testing near launch.
Comparing quotations fairly
Quotations for 'a redesign' can differ hugely in scope. Ask each partner to list templates, protective work, testing and support, and whether the platform changes. Comparing like with like, and against the estimated return, shows which proposal offers real value.
A contingency
Older stores often reveal surprises during redesign, such as forgotten integrations or inconsistent product data. A modest contingency absorbs these without cutting testing.
Budget for measurement
Setting up measurement before and after launch, and reviewing results, takes a little time but turns the redesign into evidence for future decisions. Include it in the budget so it is not skipped once the new store is live. Reviewing results a few weeks after launch also reveals quick refinements that improve the return further.
The cost of bad timing
Launching during peak season to meet a deadline can cost more in lost sales than any saving in the project budget. Building enough time into the plan to launch in a quieter period is part of a sensible budget.
Questions about ecommerce website redesign cost
How much does an ecommerce redesign cost?
It depends on scope, design, data, integrations and testing.
Is a template refresh enough?
Often, if problems are in specific templates.
Does replatforming add cost?
Yes, migration work and possibly different ongoing fees.
How do we judge if it is worth it?
Estimate improvements against the baseline and compare with cost.
Can a redesign be phased?
Yes, template by template, measuring each phase.
What should never be cut?
Redirect mapping and testing.
What redesign costs are easy to overlook?
Photography, content, training, app changes and internal time.
Should measurement be budgeted?
Yes, it shows whether the redesign paid off and guides refinements.
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