Industry solution
Website redesign for consultancies
Consultancy websites often age in a particular way: the firm's focus sharpens over the years, but the site still describes everything it once did. Service lists grow generic, articles pile up and the homepage no longer says what the firm is best at.
We redesign consultancy websites to reflect the firm's current positioning, retire what no longer fits and give its best thinking a prominent place, while protecting articles that already attract readers.
Illustrative diagram
Bringing positioning up to date
Many consultancies narrow their focus over time, specialising in particular sectors or problems. Their websites often lag behind, still listing broad services that make the firm sound like every competitor. A redesign is the moment to lead with what the firm is now known for and to let the rest support it.
This does not require abandoning other work. Broader services can remain, but the homepage and navigation should make the firm's strengths obvious to the clients it most wants.
Auditing the article library
| Article type | Decision |
|---|---|
| Evergreen guides still read and accurate | Keep, refresh and link from relevant service pages |
| Useful but outdated pieces | Update with current thinking |
| Several short posts on one topic | Consolidate into one stronger article, redirecting the others |
| Off-topic or obsolete posts | Retire with redirects to related content |
Showing work clients will recognise
Prospective clients want to see that you have solved problems like theirs. Organising client work and articles around the problems you solve, rather than by date or service name, helps them find relevant evidence quickly. Client work should only appear with permission, anonymised where clients prefer.
Consultant profiles that show each person's focus and experience help clients find the right person to speak to.
Protecting what already works
Before redesigning
- Identify articles and pages that bring readers
- Note pages linked from other sites or proposals
- List addresses used in email signatures and documents
During and after
- Keep addresses of valuable articles where possible
- Redirect everything that moves or retires
- Check old links from proposals and presentations still work
How a consultancy redesign runs
Positioning conversation
Agree what the firm leads with now.
Output: Positioning statement
Content audit
Services, articles and client work reviewed.
Output: Keep, update, consolidate or retire list
Design and build
Structure and pages built around client problems.
Output: Site for review
Launch
Redirects in place and old links checked.
Output: Live site aligned with the firm
Giving your best thinking a home
A consultancy's articles, frameworks and guides are often its most persuasive content, yet they are frequently buried in a blog sorted by date. A redesign can bring the strongest pieces forward, link them from relevant service pages and group them by the problems clients face, so a prospective client finds relevant thinking within a couple of clicks.
Fewer, stronger pieces presented well usually do more than a long archive presented poorly.
Making the first conversation easy
Most engagements start with a conversation. The redesigned site should make it simple to request one, explain what happens in that first call and route enquiries to the right consultant where the firm has several.
Partners and associates
Consultancies often work with associates or partner firms. Presenting them honestly, with their agreement and a clear description of the relationship, adds credibility. Implying a larger permanent team than exists undermines trust when clients find out, so the redesign should describe your working model accurately.
A site partners can update
Consultants rarely have time to fight a website. Publishing an article or updating a profile should take minutes, with templates that keep formatting consistent.
Questions about website redesign for consultancies
Should we remove services we rarely sell now?
Keep them if they still matter, but lead with what the firm is best known for. Retire services you no longer offer, with redirects.
What happens to our old articles?
They are audited: kept, updated, consolidated or retired with redirects.
Can client work be shown anonymously?
Yes, with clients' agreement, describing the problem, approach and outcome without names.
Should each consultant have a profile?
Profiles help clients find the right person, for consultants happy to be shown.
Will links in our old proposals still work?
Yes, if redirects are set up for every changed address.
Can you help clarify our positioning?
We help express your positioning clearly on the site. Strategic choices remain yours.
Can enquiries be routed to different consultants?
Yes, based on the topic or sector selected in the enquiry form.
Can associates have profiles on our site?
Yes, with their agreement and an accurate description of how you work together.
Should we publish pricing for consulting work?
If you have standard packages, it can help. Otherwise explain how engagements are scoped.
How do we handle confidential client work?
Describe it anonymously with client agreement, or leave it out.
Can we keep our existing blog platform?
Possibly, if it fits the redesign. Otherwise articles are migrated with redirects.
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