Choosing a provider
Magento to Shopify migration services
Magento migrations need a provider who can read a Magento store, not just a Shopify one. Custom modules, extensions and server-side configuration hold business rules that are easy to miss if only the admin screens are reviewed.
This page explains the technical access a provider may need, the audits that should precede any import, and how to keep the old store safe throughout.
Illustrative diagram
- Store summary — version, store views, catalogue size
- Custom module with business rules — highest planning risk
- What it does — for customers or staff
- Proposed Shopify approach
- Extensions and lower risks
- Migration plan — scope based on findings
The audit before the quote
A Magento store's behaviour lives in several places: admin settings, installed extensions, custom modules written for the business and sometimes server configuration. A provider who quotes from the storefront alone is guessing.
A proper audit lists each extension and custom module, what it changes for customers or staff, and how that will be achieved in Shopify. It is usually quoted as a first, separate step, because its findings decide the size of the migration.
Access a provider may need
| Access | Why | Safeguard |
|---|---|---|
| Admin account | Review settings, run exports | Separate account, removed afterwards |
| Read access to code | Understand extensions and custom modules | Read-only where possible |
| Export files from the server | Admin exports are saved on the server by default | Files shared securely, not by email |
| Database copy | Only if orders or data are extracted directly | A copy, never the live database |
Questions to ask a Magento migration provider
Technical
- How will configurable products and their children be grouped?
- How will custom attributes used in filters be kept?
- Will you work only on copies of the database and files?
Business
- Which custom rules will need a process change rather than software?
- How will multiple store views be handled?
- What happens to tier and group pricing?
How a Magento migration engagement runs
Audit
Extensions, custom modules, store views, attributes and URLs reviewed.
Output: Audit report and migration plan
Map and build
Mapping agreed; Shopify store built with replacements for required features.
Output: Shopify store in progress
Import and verify
Products grouped as variants, customers and orders imported, counts reconciled.
Output: Reconciliation report
Switch
Redirects, final sync and domain move; Magento kept as a read-only fallback.
Output: Live Shopify store
Warning signs
No technical review
A quotation without looking at extensions or custom code is unlikely to hold.
Changes to the live Magento store
Migration work should never require changing the store customers are using.
Decommissioning too soon
Magento hosting should stay until the migration is verified and exports are archived.
Cleaning Magento data on the way out
Long-running Magento stores accumulate disabled products, orphaned child products, unused attributes and duplicate customers. Migrating all of it carries the clutter into Shopify. The migration is a good moment to decide what to leave behind.
We report what we find in the exports, such as child products without a parent or attributes no product uses, and agree with you what to exclude. Excluded data stays in the archived exports, so nothing is lost.
Helping your team adjust
Teams used to Magento's admin often expect more configuration screens than Shopify has. A handover session focused on daily tasks, such as processing orders, issuing refunds, editing products and handling returns, shortens the adjustment period considerably.
What you should receive
Before import
- Audit report of extensions and custom modules
- Mapping of configurable products and attributes
- Decision list for data to exclude
After launch
- Reconciliation report
- Redirect list
- Archived exports and decommissioning advice
Questions about Magento to Shopify migration services
Do you need access to my Magento server?
Sometimes, for exports and to read extension code. We ask for the least access needed and prefer read-only accounts.
Is the audit a separate cost?
Usually yes, because it is substantial work and its findings determine the migration quotation.
Can you migrate Magento 1 stores?
Older Magento versions can be migrated, though exports may need different tools. We assess this during the audit.
Will you change anything on my Magento store?
No. We work from exports and copies so the live store is unaffected.
How do you handle custom modules?
We document what each does and propose a Shopify equivalent, an app, custom development or a process change.
How long should Magento hosting stay after launch?
Until Shopify has traded normally and you have archived full exports. We confirm when it is safe to decommission.
Can you work alongside my current Magento developer?
Yes. Your developer's knowledge of custom modules is valuable during the audit, and we coordinate so the live store is never disrupted.
How do you share large Magento export files securely?
Through a secure file transfer method you control, such as a shared storage folder with limited access, never by email attachment.
Can you migrate products with images stored on the Magento server?
Yes. Images are made reachable or exported so they can be imported into Shopify, and then checked on the storefront.
Sources referenced
Platform features, guidance and rules change. We check the current versions before committing to an approach. This page is general information, not legal advice.
- Adobe Experience League: Export data (opens in a new tab) — reviewed 2026-10-22
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